Working Memory

Working Memory.

Working memory is the small mental workspace used to hold information temporarily while doing something with it.

Colourful information cards held in a small workspace while another slips away

The mental sticky note

Working memory helps you retain the beginning of a sentence while reaching the end, remember why you entered a room, follow multi-step instructions and keep a goal active while distractions appear.

When the sticky note falls off

  • Walking somewhere and forgetting why.
  • Losing a thought while waiting to speak.
  • Missing steps in verbal instructions.
  • Opening a browser tab and forgetting what you intended to search for.
  • Needing to re-check information that was just read.

Put memory into the environment

Write things down before they have a chance to disappear. Keep important objects visible and consistent. Prefer written follow-ups for multi-step requests. Checklists are not cheating; they are extra working memory that happens to live outside your head.