Working memory

Working memory.

Working memory is the small mental workspace used to hold information temporarily while doing something with it.

The mental sticky note

Working memory helps you retain the beginning of a sentence while reaching the end, remember why you entered a room, follow multi-step instructions and keep a goal active while distractions appear.

When the sticky note falls off

  • Walking somewhere and forgetting why.
  • Losing a thought while waiting to speak.
  • Missing steps in verbal instructions.
  • Opening a browser tab and forgetting what you intended to search for.
  • Needing to re-check information that was just read.

Put memory into the environment

Write things down before they have a chance to disappear. Keep important objects visible and consistent. Prefer written follow-ups for multi-step requests. Checklists are not cheating; they are extra working memory that happens to live outside your head.